Helpful Information Train Manners

Please follow the list of manners below in order to ensure a pleasant train experience for everybody.

Before boarding
On the train

Before boarding

01

Ensure your luggage doesn't get in the way

Please pay attention to your luggage to ensure it doesn’t get in the way of other people.

02

Don’t use your phone while walking

It's dangerous to use your phone while walking within the train station or platform.

03

Do not smoke inside the train or the station

Smoking is prohibited inside the train and the station.

04

Don’t run on the platform or rush onto the train

Rushing to board the train is dangerous as it can lead to accidents or train delays. Please ensure you have ample time to board the train.

05

Line up to board the train following the floor markers

In Japan, you are expected to line up to board the train. Cutting in line is extremely rude. Please find the floor markers and wait patiently in line for your train.

06

Make way for alighting passengers before boarding

Please wait for passengers to finish getting off the train before boarding.

07

Don't block passageways or stairs

Please be conscious of the flow of people around yourself. When not moving, move to a space where you don't block traffic.

08

Stay within the yellow lines on the platform

It’s extremely dangerous to walk too close to the train, as you may come into contact with it.

On the train

01

Priority seats should be offered to those who need them

Please give priority seating to the elderly, the physically impaired, pregnant women, and those accompanied by small children.

02

Do not talk on the phone

While on the train, please switch your mobile to silent mode and refrain from talking on the phone.

03

Keep quiet

While on the train, please don't make loud noises and be mindful of your earphone or headphone volume.

04

Do not talk loudly

When you want to speak, please do so quietly.

05

Keep your luggage out of the way

In a crowded train car, large items like a backpack or suitcase may get in the way of other passengers. Carry it in front of you or place it on the shelf above the seats. When placing it on the shelf above, please ensure it won't fall from incidents such as the train shaking. Also, please free up the seats for passengers by not placing your belongings on them.